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Gun Violence Increase

In the past few weeks there has been an increase of gun violence in the City of Mansfield and DeSoto Parish. We are aware of the situations that are occurring. The Mansfield Police Chief and Mayor Thomas Jones, Jr. are working diligently on solutions to control the gun violence that is terrorizing our city. We ask that if you have any questions or information on any of the gun violence that has occurred to please contact the Mansfield Police Department at 318-872-0520.

Updated Billing Information


The City of Mansfield billing system has been changed and updated; here are some pointers to be aware of

  • There is a new billing system, so all accounts have new account numbers.
  • The NEW number for pay over the phone is 1-855-230-7396

-please use your new full 15-digit account number when calling to pay.

  • The NEW online system for payments has been changed.

- website for online payments is

-the online payment system requires for you to create an account by logging in as a first-time user

-please input your account name exactly how it is printed on the bill

-use your 15-digit account number exactly how it is printed on the bill

  • New bills will be printed on letter paper; cards will no longer be mailed as bills.

-bills are no longer printed by our office

  • Please DO NOT use NCOURT for utility payments

-All utility payments will be rejected by NCOURT and NCOURT will refund your payment(the refund process takes 3-5 business days), BUT you are still responsible for your utility bill balance.


Thank you for your understanding and cooperation!

Trick or Treat

trick or treat - Made with PosterMyWall (1)

City of Mansfield Public Notice

                                                                                                                              ATTENTION: WATER CUSTOMERS

   Starting in September, 2023, the Mansfield Water System will began enforcing the Louisiana State Plumbing Code requirements that public water systems develop and implement cross-connection control programs. The purpose of these programs is to keep your drinking water safe.
    The programs require participation of residential and commercial water customers to help us determine if any special plumbing or activities on customers' premises could increase the risk of contamination of our water system.
     In the coming months, each water customer will be receiving a questionnaire in the mail. State law requires the customer to complete and return this questionnaire to City Hall. When you receive your questionnaire, we would greatly appreciate your prompt response. Thank you.

                                                                                                                               Thomas Jones Jr., Mayor
                                                                                                                                Maria Hogan, City Clerk

Water Main Break (Highland Park)

The city water system had a 12-inch water main that was hit by Nuline earlier this morning. This water main is located around the Highland Park area which is also affecting Meadow Park. A crew is on site now repair the water main. A lot of customers are without water but the entire city is experiencing low water pressure. We are hoping to have the repair done later this afternoon. We are sorry for the inconvenience, but please be patient with us!

Water Main break

City of Mansfield Water Main Repairs - Update!!!
Water service has been restored to all of the homes and businesses that were impacted by the recent water outage. We would like to thank all of our city employees, contractors and others who assisted in making the repairs in our water system. We also appreciate the patience of our customers as well.
Please remember a Boil Advisory is still in effect for all of the customers on the City of Mansfield Water System until further notice. Enjoy this Independence Day.

City of Mansfield Water Main Repairs - Update!!!
The water main on Florence Street was repaired around 6:00 PM this afternoon. The water leak on Hwy 175 was repaired shortly thereafter. We are in the process of reopening the valves and pressuring the lines to the customers that were impacted by this water outage. Homes and businesses should start seeing water pressure slowly on the incline throughout tonight, unless another leak develops in the water system. Please remember a Boil Advisory is still in effect for all of the customers on the City of Mansfield Water System until further notice. We apologize for any inconvenience that this water interruption may have caused. Thank you for your patience.

City of Mansfield Water Main Repair Update!
Contractors are working with us to replace piping in the Florence Street, Hwy 509 and Hwy 175 areas. A boil advisory is in effect for ALL of the customers on the Mansfield Water System. Our goal is to have water services restored later this evening.

Water Main Repair Update!
We are still experiencing water leaks in the Florence Street and Hwy 175 areas. The crew made several repairs, but another rupture occurred in the same water line. Contractors are in route to assist in replacing the piping in both areas. Please be patient with us. We are trying to get water to all of our customers as soon as possible.

Good Evening:
The city water system had two 12-inch water mains to rupture earlier this afternoon. One was on Florence Street, which has been repaired and valved back in, and the other on Hwy 175, which is being repaired now. We have been talking to customers in the areas that were impacted. The news media has been notified as well. 
Please post this on our Facebook page and website.